How to Connect First Direct to TrueLayer
Connecting your First Direct account through TrueLayer is quick and secure. Here's how:
First Direct TrueLayer Not Working? Try These Fixes
Common Connection Issues
- Incorrect credentials: Double-check your First Direct username and password
- Multi-factor authentication: Have your phone ready for verification codes
- Third-party access blocked: Check if First Direct has settings to allow third-party connections
- Account type not supported: Business accounts may have limited support
- Temporary outage: Try again in a few hours if systems are down
Is Connecting First Direct to TrueLayer Safe?
Yes, connecting First Direct to TrueLayer is secure. Here's how your data is protected:
First Direct TrueLayer FAQ
Does First Direct work with TrueLayer?
Yes, First Direct is supported by TrueLayer. You can connect your First Direct account to apps and services that use TrueLayer for secure bank connections.
How do I connect First Direct to TrueLayer?
To connect First Direct via TrueLayer: 1) Open the app you want to connect, 2) Look for "Link Bank Account" or similar, 3) Search for "First Direct", 4) Enter your First Direct login credentials securely, 5) Complete any verification steps required.
Is it safe to connect First Direct to TrueLayer?
Yes, connecting First Direct to TrueLayer is safe. TrueLayer uses bank-level encryption (256-bit) and doesn't store your login credentials. Your data is protected by multiple security layers and you can revoke access at any time.
Why won't First Direct connect to TrueLayer?
If First Direct won't connect, try: 1) Verify your credentials are correct, 2) Check if First Direct requires third-party access to be enabled, 3) Complete any multi-factor authentication, 4) Try disconnecting and reconnecting, 5) Contact First Direct support if issues persist.
What data does TrueLayer access from First Direct?
TrueLayer can access account balances, transaction history, and account holder information from First Direct with your consent. The specific data depends on the app's requirements. TrueLayer provides read-only access and cannot move money or make changes to your account.
How do I disconnect First Direct from TrueLayer?
To disconnect: 1) Open the app where you connected First Direct, 2) Go to Settings or Account settings, 3) Find the linked First Direct account, 4) Select "Disconnect" or "Unlink". You can also manage connections through TrueLayer's portal if available.
